Refund policy

BY LAUNCH: 2026.10.01

Eligibility

New products, including defective new products, qualify for return within 14 days after delivery, provided they remain unregistered.

Product Condition

Return items in their original condition with their original packaging. Damage or evidence of use may affect the refund.

Requesting a Return or Refund

Contact customer service to begin your request or ask questions:

Updates

LAUNCH Tech USA may revise this policy at any time. Revisions apply immediately upon publication.